Terms of sale

Seller

[Company's legal name], Business ID [1234567-8]. Vaasanpuistikko 17, 65100 Vaasa. Phone +358 44 247 6160, email [email].

Ordering

You order on our website for pickup or delivery. The sale is made when your payment is confirmed. Your order page shows its status, and if you gave an email you get a confirmation there.

If we can't make your order (a dish has run out, or the kitchen is too busy), we cancel it and refund the full amount.

Prices and payment

Prices are in euros and include VAT. Online orders are paid when ordering, through Stripe (cards, and where available Apple Pay and Google Pay). We never see or store your card details.

Alcoholic drinks are not sold online; they are served in the restaurant only.

Pickup

Collect your order at the restaurant (Vaasanpuistikko 17, 65100 Vaasa) at the time you chose. Give your name or order number at the counter. The ready time is an estimate, which the kitchen confirms on your order page.

Delivery

We deliver ourselves within 6 km of the restaurant (in a straight line). Delivery fee: up to 3 km €3.90, up to 6 km €5.90. The smallest order we deliver is €20.00, and delivery is free on orders over €50.00. Deliveries are always paid online.

Delivery times are estimates. Please be reachable on the phone number you gave. If we can't reach you at the address, the driver will try to call; an order that can't be handed over is not refunded.

Cancelling and refunds

The 14-day right of withdrawal for distance selling under the Finnish Consumer Protection Act does not apply to food made to order that spoils quickly. To cancel, call us straight away — if we haven't started cooking, we refund the payment.

Complaints

If something is wrong or missing, call +358 44 247 6160 right away and we'll put it right or refund it. If we can't agree, you can contact consumer advice and take the matter to the Finnish Consumer Disputes Board (kuluttajariita.fi).

Allergies

The menu lists each dish's allergens. If you have a food allergy, say so in the order notes or call us before ordering.

Discount codes

A discount code can be used on its own terms (valid dates, minimum order, number of uses). Codes can't be exchanged for cash.